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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Egle Matulevicius

July 9, 2025

5  out of  5
rating by Egle Matulevicius
"work done Fast and right"
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Kevin Platte

July 7, 2025

5  out of  5
rating by Kevin Platte
"After 35 years, Carol and her team continue to be exceptionally responsive and helpful—whether it’s handling auto claims or updating supplemental policies. I never have to worry about insurance issues."
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Ivan Han

June 30, 2025

5  out of  5
rating by Ivan Han
"The customer service is unmatched. Great experience over 15+ years."
We responded:
"Hi Ivan My team and I want to express our gratitude for your incredible review. We love working with you and your fantastic family. Warmest regards Carol Brunetto and St Farm team "
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Michael Gao

June 25, 2025

5  out of  5
rating by Michael Gao
"I have been using Carol’s team for insurances for both vehicles and property for years.I am very happy with their prompt, professional service and their cordial and friendly attitude."
We responded:
"Hi Michael It is our pleasure to assist and help you with your insurance needs. Thank you for your kind words that means so much to us! Warm regards Carol Brunetto and team "
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jm c

June 25, 2025

5  out of  5
rating by jm c
"Always feel taken care of by Carol's office. Melanie in particular has been especially helpful - thank you!"
We responded:
"Hi Jm Thank you so much! Melanie is very elated with your review! Warm regards Carol Brunetto, Melanie and team"
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Anthony Toft

June 25, 2025

5  out of  5
rating by Anthony Toft
"I needed to cancel my insurance on a car I had sold. Guy Brunetto made this a very quick and straightforward process, which I appreciated. That said, this is my typical experience with Carol Brunetto’s team at State Farm - a good part of the explanation of my remaining with State Farm for 35 years now."
We responded:
"Hi Anthony It is always a pleasure working with you!! Melanie appreciates the great review as does the entire office! Warm regards Carol Brunetto and team!"
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Carolyn Peirce

June 24, 2025

5  out of  5
rating by Carolyn Peirce
"When i was looking for a new insurance agent a friend gave me Carol's name. She was immediately helpful, efficient and kind. Every aspect of customer service for home an auto has been excellent, and especially when a sewer pipe broke in my basement. Coverage for new flooring and professional artistic care for many paintings and artwork were provided at the highest level. Thank you Carol and State Farm."
We responded:
"Hi Carolyn I know we talked, and your kind words meant so much! We are so very grateful for your incredible review also! This truly warms our hearts! It is why we do what we do! We care! Warmest regards Carol Brunetto and St Farm team"
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Marcia Miller

May 16, 2025

5  out of  5
rating by Marcia Miller
"This office is helpful whenever I call, and team member Melanie really stepped in today with great customer service!"
We responded:
"Hi Marcia Melanie wanted to thank you for the great review! It is appreciated by all of us. We are here to help and look forward to helping you in the future too. Warm regards Carol Brunetto and Team"
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Sonny Nguyen

May 14, 2025

5  out of  5
rating by Sonny Nguyen
"Thanks for your time.. appreciated."
We responded:
"Hi Sonny Thank you so much for the five-star review. We are here for you and glad to help with quotes. Warm regards Carol Brunetto and State farm team"
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dallas Washington

May 13, 2025

5  out of  5
rating by dallas Washington
"My wife and I have been State Farm Insurance Policyholders for over 30 years. We are very pleased to have Carol Brunetto as our insurance agent. Carol is always very caring, knowledgeable, and professional when it comes to handling our insurance needs. If there is a question that she cannot answer right away she would always call herself or have a staff member call us back about our insurance policy concerns. Likewise, Carol's office staff is always very kind, knowledgeable, and professional when it comes to addressing our insurance needs. We hope to continue this 15-year business relationship with Carol and her staff for an even longer period of time."
We responded:
"Hi Dallas Thank you so much! We truly enjoy working with you. Warm regards Carol Brunetto and State Farm team!"
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Julio Blanco-Eccleston

May 1, 2025

5  out of  5
rating by Julio Blanco-Eccleston
"Once again, I experienced the very efficient and courteous answer to our request for help and service. I always found them readily available to help us, be it simple questions or substantial issues. It's a pleasure to deal with Mr. Brunetto, as well as with other members of the staff. Thanks so much."
We responded:
"Hi Julio We are grateful for your kind words and great review. It means a lot to me and my team. We are here for you! Warm regards Carol Brunetto and State Farm team"
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Juanita Sherman

April 15, 2025

5  out of  5
rating by Juanita Sherman
"Fast concise and courteous. Thank you!"
We responded:
"Hi Juanita Thank you so much! That was so kind of you. Warm regards Carol Brunetto and team"
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Lynne Levine

April 14, 2025

5  out of  5
rating by Lynne Levine
"Carol Brunetto and her assistant, Melanie Wells, are a pleasure to work with. They are very organized and professional. I do feel that they care about us as individuals, which is very nice."
We responded:
"Hi Lynne We love working with you! We truly do care about our insureds. Warmest regards Carol Brunetto"
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Bill Franovick

April 9, 2025

5  out of  5
rating by Bill Franovick
"I have nothing but the best to say about Carol Brunetto and her staff at State Farm Office. I am very Thankful for their friendly and professional work. Branko Franovick"
We responded:
"Hi Bill Thank you so much for your kind words regarding our State Farm office and esp. Melanie. We truly like working with you! Warm regards Carol Brunetto and team "
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Kevin Mahoney

April 8, 2025

5  out of  5
rating by Kevin Mahoney
"Grateful of Carol's pleasant efficent policy service. Thank you!"
We responded:
"Hi Kevin Thank you for taking the time to post this wonderful review! We're here to help. Warm regards Carol Brunetto and St Farm team"
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Arun Karuppiah

April 1, 2025

5  out of  5
rating by Arun Karuppiah
"Carol is a great person to work with. She is knowledgeable, reliable and customer friendly. She made sure I received the right protection at the best value."
We responded:
"Hi Arun I am grateful for your incredible review and am here to help you with your insurance needs. Warmest regards Carol Brunetto and team "
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Ken

March 19, 2025

5  out of  5
rating by Ken
"Carol and Guy always provide excellent customer service. They are caring and go the extra mile to support you."
We responded:
"Hi Ken Thank you for writing this wonderful review. My team and I are very grateful as we truly care. Warm regards Carol Brunetto and team"
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Ronald G Ehrenberg

February 28, 2025

5  out of  5
rating by Ronald G Ehrenberg
"My wife and I closed on a condo in Bethesda MD on February 2, but are not moving in physically until Mid March. With instructions from the condo association in hand. I called Carol's office and by the next day her husband had a fully prepared proposal for me to approve. Realizing that our current automobile insurance policy assumed we would continue to live in NYS, I similarly called them a few days ago and we now have decided to have them handle our Maryland automobile insurance policy as well, They have helped to make our difficult interstate move a lot easier and we greatly appreciate their help. Ron Ehrenberg"
We responded:
"Hi Ron I am so pleased that we were able to assist you and help make your move a little easier! Welcome on board! Warm regards Carol Brunetto and team"
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gil naveh

January 28, 2025

5  out of  5
rating by gil naveh
"always very helpful"
We responded:
"Hi Gil Thank you so much for your kind 5 star review. We love working with you and your family. Warm regards Carol Brunetto and team"
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Louis Evangelista

January 27, 2025

1  out of  5
rating by Louis Evangelista
"too many sign ins and passwords and account info"
We responded:
" Sorry you feel that way, Louis. Cybersecurity is our top priority – ensuring your information is secure is always going to be of the utmost importance to our office, and to State Farm as a company. If you have any specific questions, please feel free to give us a call or stop by. Warm Regards, Carol Brunetto & Team "
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Emily Glassford

January 14, 2025

5  out of  5
rating by Emily Glassford
"This review is specifically about Melanie Wells, a member of Carol Brunetto's team. She's kind, communicative, responsive, a pleasure to talk to, and extremely helpful at dealing with issues that involve different State Farm teams. Thank you for all your help, Melanie!"
We responded:
"Hi Emily Melanie is very grateful for your review! We are here to help you and wish you the very best. Warm regards Carol Brunetto and team"
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Rona Bowden

January 8, 2025

5  out of  5
rating by Rona Bowden
"Have been with Carol for 40 years or more and she has always provided me with great service, advice & insurance information. She honestly cares about her clients. Her employees follow her example of professionalism. Thanks for everything."
We responded:
"Hi Rona Your review has touched our hearts. It is a pleasure to work with you. Warmest regards Carol Brunetto and St Farm team"
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Douglas Bradley

January 3, 2025

5  out of  5
rating by Douglas Bradley
"I have been working with the Brunetto's for almost 20 years and find them to be friendly, responsive and eager to assist with any problem. I originally joined them when a previous insurance agency went bankrupt and left policy holder unknowingly without coverage. Carol and the team jumped into to save the day and have been wonderful partners ever since! Highly recommend!"
We responded:
"Hi Douglas We’re so grateful for your business! We’re pleased to be of service and look forward to many more years of working together! Please let us know if there is anything else we can do for you and we’d be happy to assist. Thanks again! Warm regards Carol"
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Denyse Jeter-Williams

December 27, 2024

5  out of  5
rating by Denyse Jeter-Williams
"I recently had the pleasure of working with Guy D. Brunetto from State Farm Insurance, and I cannot speak highly enough of the exceptional customer service he provided. From the moment I reached out, Guy was not only professional but also genuinely invested in my needs. He took the time to listen to my concerns and offered tailored solutions that truly resonated with me. What stood out the most was Guy's willingness to provide valuable business tips and suggestions. His insights on growing my business were incredibly helpful and showed his deep understanding of the industry. He went above and beyond, offering practical advice that I could implement immediately. Guy's warm demeanor and expertise made the entire experience enjoyable. It's clear that he is passionate about helping his clients succeed, and his dedication to service is truly commendable. I wholeheartedly recommend Guy D. Brunetto to anyone seeking insurance services or looking for guidance in business growth. His commitment to excellence is a rare find!"
We responded:
"Hi Densye What an incredible review! I’m absolutely thrilled that you had such a tremendous experience with Guy. He is an invaluable part of our State Farm team and I’m not surprised that he was able to provide such insightful feedback and advice. We always have the interests of our Good Neighbors in mind! We sincerely appreciate your business and look forward to serving your needs for years to come! Thanks again and we look forward to chatting with you again soon! Warm regards Carol Brunetto and team"
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matt thomas

December 22, 2024

5  out of  5
rating by matt thomas
"Great team, super responsive and helpful"
We responded:
"Hi Matt Thank you so much for the 5 star review. It is always a pleasure working with you! Warm regards Carol Brunetto and St Farm team"