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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J. Small ScarletRobin

J. Small ScarletRobin

October 2, 2024

5  out of  5
rating by J. Small ScarletRobin
"I've been with Carol's State Farm agency for over 20 years and could not be more pleased with their high quality customer service and wide range of products. All the agents in the office are patient and there is never pressure to add coverage that doesn't make sense for my family. I trust that they will guide me correctly in making decisions and they have always come through quickly when we are in need! Highly recommend."
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Benjamin Ginsberg

September 24, 2024

5  out of  5
rating by Benjamin Ginsberg
"I have been a client of Carol Brunetto's agency for more than thirty years. Their customer service is always the best!"
We responded:
"Hi Ben Truly, thank you for taking the time to write this great review! It is greatly appreciated, and we love working with you and your family! Warmest regards Carol Brunetto and team"
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Frank Yang

September 17, 2024

4  out of  5
rating by Frank Yang
"Was originally introduced to another State Farm agent upon moving back to the area, but they were highly non-responsive and I found Carol and team, they have done great work for us since. We rely on them for homeowner's and auto, in particular we have leased new cars 5 times since 2019 and their service has been seamless every time in terms of getting the info switched over and seeking out a competitive rate."
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Richard Pastor

September 16, 2024

5  out of  5
rating by Richard Pastor
"Prompt attention to requests and help information concerning updates to policy."
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Peggy Dillenburg

September 12, 2024

5  out of  5
rating by Peggy Dillenburg
"I called to request a quote on homeowner's insurance after my policy cost doubled in 2023. I got great insurance, and they explained what coverage I needed, I had all my questions answered and saved $1000+ ... after that, they helped me figure out car and umbrella insurance prices that could lead to more savings. Carol & Guy have a great group of professionals that are friendly and smart and answer all your questions!! I appreciate this company so much!! Super grateful!"
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Eric Leifer

September 10, 2024

5  out of  5
rating by Eric Leifer
"I have had my life insurance and home owner's insurance through Carol for over 10 years. Her office always provides me with excellent service."
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rd saah

September 4, 2024

5  out of  5
rating by rd saah
"Excellent service, professional and wonderful team to deal with. Above and beyond service A++++++++"
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S holdridge

August 29, 2024

5  out of  5
rating by S holdridge
"Responsive service, helpful and knowledgeable, easy to use app, and positive customer experience."
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Anthony Toft

August 13, 2024

5  out of  5
rating by Anthony Toft
"I needed to insure a new car. Melanie was super-efficient and, as always, very pleasant. It makes a difference and it is very appreciated!"
We responded:
"Hi Anthony It is always a pleasure working with you!! Melanie appreciates the great review as does the entire office! Warm regards Carol Brunetto and team!"
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Leslie Harps

August 12, 2024

5  out of  5
rating by Leslie Harps
"We've been working with Carol Brunetto and State Farm for many years and for several types of insurance. Their service is always friendly, professional, and very prompt. Melanie Wells was very helpful and responsive again today."
We responded:
"HI Leslie Truly appreciate your review. My team and I sincerely appreciate your business and love working with you and your family! Warm regards Carol and team"
Profile photo of Julio Blanco-Eccleston

Julio Blanco-Eccleston

July 30, 2024

5  out of  5
rating by Julio Blanco-Eccleston
"Once again, I experienced the very efficient and courteous answer to our request for help and service. It's a pleasure to deal with Mr. Brunetto, as well as with other members of the staff. Thanks so much."
We responded:
"Hi Julio We are grateful for your kind words and great review. It means a lot to me and my team. We are here for you! Warm regards Carol Brunetto and State Farm team"
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Brian Hammes

July 19, 2024

5  out of  5
rating by Brian Hammes
"The Brunetto team has handled my insurance needs for 30+ years, and have always been responsive and great to work with! Thank you!"
We responded:
"Hi Brian Thank you for your wonderful and heartfelt review. We truly are grateful. Warm regards Carol Brunetto and team"
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Anita Yaffe

July 9, 2024

5  out of  5
rating by Anita Yaffe
"Melanie took care of all my required changes efficiently and with a caring approach."
We responded:
"Hi Anita It is always a pleasure working with you. Melanie is grateful for the 5 star review! Warmest regards Carol Brunetto and State Farm team"
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Renzo Cárdenas

July 3, 2024

5  out of  5
rating by Renzo Cárdenas
"Melanie always help in the kindest way."
We responded:
"Hi Renzo Wow! Thank you for posting the heart warming 5 star review! Warmest thanks Carol Brunetto and team"
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Eugene Zhang

July 3, 2024

5  out of  5
rating by Eugene Zhang
"Have been with Carol for 30+ years. Very good services!"
We responded:
"Hi Eugene We are very grateful for your 5 star review and kind words. We are here for you! Warm regards Carol Brunetto and team"
Profile photo of Stephanie Ferguson

Stephanie Ferguson

July 2, 2024

5  out of  5
rating by Stephanie Ferguson
"I've been with Carol at State Farm for over 30 years and she and her team have always been there for me and my family. Great, quick and reliable service! Thank you!"
We responded:
"Hi Stephanie Thank you for the incredible review. It is our honor to be your insurance agency. Wishing you the very best. Carol Brunetto and team"
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Bernie Higgins II

June 28, 2024

5  out of  5
rating by Bernie Higgins II
"I have all my car, home, and floaters insured with State Farm, Carol Brunette office in Bethesda. Every person that works at her office is courteous, very competent and is looking out for best pricing and need for the customers and is looking to build long term relationship."
We responded:
"Hi Bernie Thank you for your thoughtful review! We’re thrilled that you had a terrific experience with our State Farm team here in Bethesda. We're here for you! Warm regards Carol Brunetto and team"
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Joellen Pisarczyk

June 28, 2024

5  out of  5
rating by Joellen Pisarczyk
"Wow! Called with a question about my condo insurance policy coverage and received a stellar clear & concise written explanation I could share with my Homeowners Association. Melanie went above & beyond on customer service. Thank you!"
We responded:
"Hi Joellen Thank you so much for the stellar review! Melanie is glad to be of service. Please give us a call back if you have any other questions about your Condo Insurance. We’re always here to help. Warm Regards, Carol Brunetto & Team "
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Brian Bressman

June 25, 2024

5  out of  5
rating by Brian Bressman
"I wish to repost what I said a couple years ago. I have been a client of Carol Brunetto’s Agency for 26 years (update: now almost 28). I think that says it all. They have taken excellent care of all my insurance needs. Carol Brunetto and her staff are highly professional and knowledgeable. The staff treat their insurance clients like family and are always ready to help. My current account executive, Melanie Wells, is extremely thorough. She makes excellent recommendations and responds promptly to all my inquiries. I highly recommend Carol Brunetto to anyone seeking an Agent to handle all their insurance needs. (Update: My wife just purchased another car and Melanie took care of all our insurance needs so smoothly and got us a great quote! What can I say? Carol Brunetto's agency never ceases to amaze! Thank you Carol and Melanie!)."
We responded:
"Hi Brian, We appreciate working with you the past 26 years and many more to come! Melanie on our State Farm team really likes working with you! Warm regards - Carol Brunetto and team #StateFarm "
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Jiyeon Shin

June 13, 2024

5  out of  5
rating by Jiyeon Shin
"I started working with Guy, one of Carol's team members, 2 years ago for home & auto policies. He is always prompt, responsive & tries his best to help."
We responded:
"Hi Jiyeon Thank you for your wonderful review! Promptness, responsiveness, and dedication to service are all things you can count on with our State Farm office. If you have any other questions or concerns about your Auto Insurance or Homeowners Insurance, please give us a call! We’re always here to help. – Warm regards, Carol Brunetto & Team "
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Rob Daly

June 7, 2024

5  out of  5
rating by Rob Daly
"Carol and her entire team are amazing! We had been with GEICO for roughly 30 years and felt like they just were raking us over the coals. Carol was able to move our auto, home, and landlord policies over to State Farm, for far better rates, and in some cases better and more complete coverage (she and her team really seek to understand our needs and aims), and we have even added an umbrella policy. We cannot recommend Carol and her team enough!"
We responded:
"Hi Rob It was a pleasure to work with you and help with your insurance needs and coverages. We look forward to working with you in the years to come. Warm regards and thanks Carol Brunetto and team"
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Tim Kelly

June 4, 2024

5  out of  5
rating by Tim Kelly
"Love Carol and her staff!!! They were so awesome when our car was stolen. They are great people!"
We responded:
"Hi Tim We appreciate your 5 star review on our State Farm Insurance agency! We look forward to working with you and servicing your auto and home insurance needs. Warm regards Carol Brunetto and team"
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Clarence Bankhead

May 30, 2024

5  out of  5
rating by Clarence Bankhead
"Very helpful and extremely pleasant, I would highly recommend to others."
We responded:
"Hi Clarence Thank you for the great review! So glad we were able to help you. Warm regards Carol Brunetto and team "
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A Wess

May 28, 2024

5  out of  5
rating by A Wess
"Chris at Carol’s office was great to work with. I had multiple questions about a new policy and asked to make changes to my quote to see the difference in premium and Chris was very accommodating. Customer service is top notch! Highly recommend working with the office !"
We responded:
"Hi Mr. Wessely Chris enjoyed working with you and helping you. We are very grateful or your incredible 5 star review. Warm regards Carol Brunetto, Chris and staff"
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Vincent G Carter

May 16, 2024

5  out of  5
rating by Vincent G Carter
"Carol and her staff have always been attentive and responsive to my needs since 1985. They have great personalities and pay great attention to detail during every encounter. When I have reported accidents the first question is am I alright. My continued loyalty is a good indication of how good I feel their service is."
We responded:
" Hi VIncent What a fabulous review! Thank you so much for your business over the years. We’re thrilled to have both earned it, and kept it. We value the health and safety of our Good Neighbors above all else. If there is anything else we can assist you with, please don’t hesitate to reach out. We’re more than happy to help. Truly love working with you too! Warmest regards Carol Brunetto and team"